In today's episode of the Jake Dunlap Show, Jake talks about how orgnaizations are bleeding money because of poor technology adoption and the hype to buy technology that may not actually fix the bottleneck in your organization because that bottleneck hasn’t even been defined. In the second part of this session, Jake then gets into the three reasons behind failed technology adoption and who should be leading the charge. The way organizations buy and implement technology today is often a reactive decision with no clear roadmap for roll out and change management. Well, here’s your roadmap.
Time stamps:
6:37 - The way we buy tech today is the first problem
9:39 - Implementations are the second reason we’re bleeding money and impact
13:00 - Frontline leaders matter the most and why
15:35 - The three reasons tech adoption fails
19:30 - Sales Ops hasn’t created a roadmap to eliminate bottlenecks or have a seat at the table for proper implementation
22:00 - Your “expert” hasn’t implemented these tools before or only 1-2 times
28:33 - Never think of a go-live date. Always focus on “when we need to see value” date
31:31 - Always train leaders first and make sure you bring them in during the last stages of the partnership/vendor vetting
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